In this time of social distancing, people are relying more and more on social media to make buying decisions. And as people spend more time on Facebook and Instagram , restaurants have an opportunity to engage with them, and grow organic sales - through smart marketing, and in a way that doesn’t eat into the restaurant margins.
Why Facebook Messenger Ordering Matters?
Facebook is the largest social media platform in the world. If Facebook were to be a country, it’d be bigger than China and India. If Instagram were a country, it’d be larger than the United States! The sheer size of the social media audience presents a huge opportunity for online ordering. And because online ordering is so convenient, customers are drawn to it, especially in the context of social distancing - not just from people, but also from their favorite restaurants.
For the Restaurant owners online food ordering solutions help them keep engaged with their customers, as well as organically increase the number of direct pickup and delivery orders.Also, when restaurants accept orders through social media, their average order sizes and frequency are higher. And because People trust social media more than they trust 3rd-party websites. restaurants can build a more engaged and loyal customer base.
However, to make the most of these circumstances, restaurants will have to quickly move to an integrated solution that takes care of everything from marketing to order delivery - like JoyUp!
Social media marketing - more than a mere presence
While many restaurants maintain a presence on FaceBook and Instagram, they struggle with effectively turning that into dollars and cents. Marketing on the channel often requires resources they don’t have, or time they can’t spend.
With JoyUp assitant, the lifecycle of launching campaigns on social media is shortened, and condensed to a few clicks on a smartphone. Restaurants can pick how much to spend, what offers to market and how long to run the campaign in a couple of minutes! JoyUp launches the campaign and creates a delightful experience for customers to order right on the platform
The JoyUp ordering journey is simple and seamless for everyone
Easy experience for customers on their preferred platform
As soon as your customer visits your Facebook or Instagram page (after responding to posts or ads), they will be able to access your restaurant menu and place an order directly from Facebook messenger, as if they were chatting with you. The user experience is seamless from selection to payment to status notifications to delivery tracking.
Your customers appreciate speed,convenience, and the visibility into their order all the way to their door. They’ll grow to love your restaurant very quickly! Satisfied customers can share their delight with your restaurant on their personal Facebook timelines and generate more organic interest. Messenger helps collect reviews from users after the delivery is completed.Ordering Journey For Square Merchants is just as smooth
To start receiving orders directly from your Facebook page, you will need to go through a few simple enrollment steps. This will enable customers to see your menu, make their orders, and pay at the tap of a button.
Once a customer places an order, your restaurant will receive the order alert and your staff can start preparing it.
Order is pushed to the Square POS directly - without the need of another tablet, like you use for other delivery services. And if your kitchen is driven by a ticketing system, tickets are automatically printed.
The customer has two options: pick-up or delivery. Whichever option they choose, everything goes fast. They can drive up and pick up their order, or a dispatch driver can go deliver the meal within minutes. The orders are marked clearly for visibility.
It’s THAT simple! No calls, no devices, no need to manage delivery.
Commission-Free Deposits In Your Bank Account, Using Square Payments
With Joyup, you'll enjoy an easy-to-manage online food ordering system and never have to spend another dollar on paying delivery commissions to 3rd-party delivery apps ever again!
Joyup will integrate a white-label ordering system in your social media so you can start getting 4x more orders. White-label simply means that our online food ordering system will run in the background. Customers will never even know we’re there.
And because of the $0 commission delivery integrated, you can save up to $150 a day on deliveries. That’s a lot of money!
Want to learn more?
Please reach out to us here to discuss how JoyUp can help you!
Joyup.me is helping restaurants across US, Canada battle COVID-19. We’re currently running a special discount: enjoy free activation and free services for your first 30 days